Terms of service

Terms of Service

Last Updated: 4 January 2026

OVERVIEW

This website is operated by Victoria City Culture Limited. Throughout the site, the terms “we”, “us” and “our” refer to Victoria City Culture Limited. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

 

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your country or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 2 - PRODUCTS AND PRE-ORDERS

  • Accuracy: We make every effort to display the colors and images of our books accurately. However, we cannot guarantee that your device’s display will be accurate.

  • Pre-Orders: Certain products are available for Pre-order. These are subject to a 20% non-refundable deposit once an Order Confirmation Email is sent. Please refer to our [Refund Policy] for full details on the Pre-order process and the 30-day dispatch guarantee.

  • Availability: We reserve the right to limit the sales of our products to any person or geographic region.

SECTION 3 - MODIFICATIONS TO PRICES

Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, or discontinuance of the Service.

SECTION 4 - ACCURACY OF BILLING AND ACCOUNT INFO

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per household. In the event that we make a change to or cancel an order, we will attempt to notify you via the email provided at the time of the order.

SECTION 5 - THIRD-PARTY TOOLS & LINKS

We may provide you with access to third-party tools (like payment processors) or links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party materials and we do not warrant their services.

SECTION 6 - USER COMMENTS AND FEEDBACK

If you send us creative ideas, suggestions, or reviews, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those comments in any medium. We are under no obligation to maintain comments in confidence or pay compensation for them.

SECTION 7 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our [Privacy Policy].

 

SECTION 8 - ERRORS AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors or inaccuracies regarding product descriptions, pricing, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

 

SECTION 9 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

SECTION 10 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at contact@victoriacity.co.uk.

Our Business Details:

  • Trading Name: Victoria City Culture Limited

  • Registered Address: Office 10992, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom

  • Email: contact@victoriacity.co.uk